Available courses

Course image Fraud Intelligence Manager Pathway

The Fraud Intelligence Manager Pathway also teaches the core foundations of intelligence, but combines them with additional modules to help you get the best out of a fraud team, and work with other teams and departments. 

The Fraud Intelligence Manager Pathway teaches the same modules as the Fraud Intelligence Officer Pathway, accompanied by shorter sub-modules that help you understand how to manage staff within those areas and roles, and get the most out of other departments that cover those capabilities:

Intelligence Foundation
+ Intelligence Officer/Analyst Management 

Verifying Customer Identities 
​+ Verification Management 

Investigating on the Dark Web
+ Dark Web Investigation Management ​

Data Analytics
​+ Data Analytics Management

Multi-Source Intelligence Management
Solidify your knowledge by role-playing practical scenarios of the skills and knowledge you have learned.

Ideal for new or returning managers, or managers who are expanding their areas of responsibility, the Fraud Intelligence Manager Pathway will provide you with the additional skills and expertise that you need to take the helm in any fraud intelligence department, and effectively manage your people. 

Course image Data Analytics for Counter Fraud Professionals

Data Analytics for Counter Fraud Professionals teaches fraud investigators and analysts how to understand and interrogate data for fraud.


  • You’ll understand how data analytics fits into fraud investigations.
  • You’ll gain a strong foundation of using Microsoft Excel for investigative work.
  • You will understand how to prepare and clean your data for analysis.
  • You’ll learn how to conduct sampling in a professional manner.


  • You will learn how to conduct broad analysis for inconsistencies that can signal fraud, such as non-random patterns and duplication.
  • You will gain an understanding of detection methodologies such as Benford Analysis, the Luhn Algorithm and Relative Size Factoring.
  • You will drill down into the data using outlier analysis to detect anomalies in the data which can point to fraud.


  • You will learn how to record your findings in an effective manner.
  • You will develop methodologies of charting and displaying your data for use in counter-fraud investigations.
  • You will understand how to present your analysis in a professional report for wider dissemination.


Course image Digital Document Fraud

The PDA Digital Document Fraud training course has been designed to give students the skills they need to conduct indepth analysis of documents, images and files in their investigations or verifications.  

The course content covers:

  • Methodologies to detect if photos and image files, such as photographs of passports, driving licenses, utility bills and ID cards, are genuine or if they have been manipulated.
  • Methodologies to detect if document files, such as PDF and Word files, have been tampered with.
  • Methodologies to retrieve hidden information on the creator and the sender of the files.
  • As emails are the primary methodology for transferring documents, the course teaches students how to detect anomalies in emails which might indicate fraudulent activity.
  • How to record and evidence findings in a professional manner.
  • How to put together a professional report on the findings.

Upon completion of the course, students will be better equipped to detect application fraud, fake documents and manipulated images.

Course image Intelligence Foundation

This course takes students through the foundational skills required to be a successful intelligence analyst or officer.

Learning Outcomes:

  • Understanding Intelligence
  • Understanding the Intelligence Cycle
  • The National Intelligence Model
  • Practical Analysis
  • Recording and Evidencing
  • Sharing Intelligence

Course image Investigating Fraud on the Dark Web

A course taking Counter Fraud investigators safely through the dark net. The course builds up an understanding of basic internet networking, anonymising technology, Tor and darknet markets.

Learning Outcomes:

  • Demonstrate a foundational understanding of internet networking and methods of staying safe and anonymous whilst conducting online investigations.
  • Demonstrate an understanding of what the Dark Web is, and the unique opportunities it gives to fraudsters.
  • Outline the legal, ethical and operational issues surrounding the use of the Dark Web.
  • Demonstrate how to stay safe whilst using Tor and viewing Dark Web sites.
  • Safely explore how ‘dark markets’ work, and examine their role in fraud.
  • Outline how cryptocurrency is used on the Dark Web, and identify its core uses in fraud and money laundering.
  • Demonstrate a practical understanding of the methods available to combat fraud on the Dark Web.

Course image Open Source Intelligence

A course on OSINT for counter-fraud professionals. This course gives students an in depth, practical knowledge of how to conduct Open Source Intelligence investigations.

Learning Outcomes:

    • Understand the Intelligence Cycle
    • Understanding the Internet and networking
    • Online operational security (including VPNs and other anonymising technologies)
    • Advanced online search methodology
    • Phone and Email analysis
    • Advanced Social Media OSINT methodologies (including specific sub-modules on Facebook and LinkedIn)
    • File analysis
    • Recording and evidencing findings
    • Conducting an OSINT investigation in line with the Intelligence Cycle
    • Creating a professional OSINT report

Course image Verification Training

This course provides students with the  skills required to verify digital documents and images for KYC and Customer Due Dilligence checks.

Highly practical, this course will ensure you and your teams are effectively verifying your customers and detecting and preventing associated threats - including fraud – and reporting on your findings clearly and concisely. You’ll learn how to:

  • Understand the process of customer verification
  • Learn how to visually and technically analyse images and documents (such as passports, driving licenses and utility bills) for customer verification.
  • Understand metadata and the role it plays in uncovering hidden information about the applicant.
  • Understand how to uncover manipulation or malicious editing of images and documents.
  • Understand how to put together a professional report of your findings.

This course is designed for KYC and customer/client onboarding teams, as well as anyone who needs to routinely verify or investigate documents.